INVESTOR COMPLAINTS

Investors Complaints

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S.No.

Investor Complaints Data

1.

Data for Every Month Ending

Data for Every Month Ending - Commodity-Aug-2023

Data for Every Month Ending -Depository Participants-Aug-2023

Data for Every Month Ending - OJFS-Aug-2023

Data for Every Month Ending - Research Analyst-Aug-2023

2.

Trend of Monthly Disposal of Complaints

Trend of Monthly Disposal of Complaints - Commodity

Trend of Monthly Disposal of Complaints - Depository Participants

Trend of Monthly Disposal of Complaints - OJFS

Trend of Monthly Disposal of Complaints - Research Analyst

3.

Trend of Annual Disposal of Complaints

Trend of Annual Disposal of Complaints - Commodity

Trend of Annual Disposal of Complaints - Depository Participants

Trend of Annual Disposal of Complaints - OJFS

Trend of Annual Disposal of Complaints - Research Analyst

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Investor Grievence Redressal Mechanism - Escalation Matrix

Details of	Exchange/Depository	Contact Person	Address	Contact No.	Email Id	Working Hours (on Trading Day)
Customer care	All	Sh. Sangam Katiyar	901,911, Mercantile House,15 KG Marg,New Delhi-110001	011-49670043	investserve@ojfin.com	11am-05pm
Head of Customercare	All	Sh. Sunil Sharma	901,911, Mercantile House,15KG Marg,New Delhi-110001	011-49670047	NSE/BSE/MSE investserve_sec@ojfin.com	11am-05pm
					DPdp@ojfin.com
					MCX/NCDEX investserve_com@ojfin.com
Compliance Officer	NSE,BSE	Sh. Ram Pravesh Singh	901,911, Mercantile House,15 KG Marg,NewDelhi-110001	011-49670046	rampravesh.singh@ojfin.com	11am-05pm
	NSDL	Sh. MC Sharma		011-49670042	mc.sharma@ojfin.com
	NCDEX,MCX	Sh. Lokesh Gupta	901,911, Mercantile House,15KG Marg,New Delhi-110001	011-49670052	lokesh.gupta@ojfin.com	3.30pm-05pm
CEO	All	Sh. Arun Gupta	901,911, Mercantile House,15 KG Marg,New Delhi-110001	011-49670064	arun.gupta@ojfin.com	3.30pm-05pm