INVESTOR COMPLAINTS

Investors Complaints
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S.No.

Investor Complaints Data

1.

Data for Every Month Ending
Data for Every Month Ending - Commodity-August-2024
Data for Every Month Ending -Depository Participants-August-2024
Data for Every Month Ending - OJFS-August-2024
Data for Every Month Ending - Research Analyst-August-2024

2.

Trend of Monthly Disposal of Complaints
Trend of Monthly Disposal of Complaints - Commodity
Trend of Monthly Disposal of Complaints - Depository Participants
Trend of Monthly Disposal of Complaints - OJFS
Trend of Monthly Disposal of Complaints - Research Analyst

3.

Trend of Annual Disposal of Complaints
Trend of Annual Disposal of Complaints - Commodity
Trend of Annual Disposal of Complaints - Depository Participants
Trend of Annual Disposal of Complaints - OJFS
Trend of Annual Disposal of Complaints - Research Analyst
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Investor Grievence Redressal Mechanism - Escalation Matrix

Details of Exchange/Depository Contact Person Address Contact No. Email Id Working Hours (on Trading Day)
Customer care All Mrs Neelam khanna 901,911, Mercantile House,15 KG Marg,New Delhi-110001 011-49670043 investserve@ojfin.com 11am-05pm
Head of Customercare All Sh. Sunil Sharma 901,911, Mercantile House,15KG Marg,New Delhi-110001 011-49670047 NSE/BSE/MSE investserve_sec@ojfin.com 11am-05pm
DPdp@ojfin.com
MCX/NCDEX investserve_com@ojfin.com
Compliance Officer NSE,BSE Sh. Ram Pravesh Singh 901,911, Mercantile House,15 KG Marg,NewDelhi-110001 011-49670046 rampravesh.singh@ojfin.com 11am-05pm
NSDL Sh. MC Sharma 011-49670042 mc.sharma@ojfin.com
NCDEX,MCX Sh. Lokesh Gupta 901,911, Mercantile House,15KG Marg,New Delhi-110001 011-49670052 lokesh.gupta@ojfin.com 3.30pm-05pm
CEO All Sh. Arun Gupta 901,911, Mercantile House,15 KG Marg,New Delhi-110001 011-49670064 arun.gupta@ojfin.com 3.30pm-05pm