INVESTOR COMPLAINTS

Investors Complaints
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S.No.

Investor Complaints Data

1.

Data for Every Month Ending
Data for Every Month Ending - Commodity-March-2025
Data for Every Month Ending -Depository Participants-March-2025
Data for Every Month Ending - OJFS-March-2025
Data for Every Month Ending - OJFS-RTA-Division-March-2025
Data for Every Month Ending - Research Analyst-March-2025

2.

Trend of Monthly Disposal of Complaints
Trend of Monthly Disposal of Complaints - Commodity
Trend of Monthly Disposal of Complaints - Depository Participants
Trend of Monthly Disposal of Complaints - OJFS
Trend of Monthly Disposal of Complaints - OJFS RTA Division
Trend of Monthly Disposal of Complaints - Research Analyst

3.

Trend of Annual Disposal of Complaints
Trend of Annual Disposal of Complaints - Commodity
Trend of Annual Disposal of Complaints - Depository Participants
Trend of Annual Disposal of Complaints - OJFS
Trend of Annual Disposal of Complaints - OJFS RTA Division
Trend of Annual Disposal of Complaints - Research Analyst
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Investor Grievence Redressal Mechanism - Escalation Matrix

Details of Exchange/Depository Contact Person Address Contact No. Email Id Working Hours (on Trading Day)
Customer care All Mrs Neelam khanna 901,911, Mercantile House,15 KG Marg,New Delhi-110001 011-49670000 investserve@ojfin.com 11 am to 05 pm
Head of Customercare All Mr Sangam Katiyar 901,911, Mercantile House,15KG Marg,New Delhi-110001 011-49670000 oj@ojfin.com 11 am to 05 pm
Compliance Officer NSE,BSE Sh. Sudhir Kumar Hatwal 901,911, Mercantile House,15 KG Marg,NewDelhi-110001 011-49670045 compliance@ojfin.com 11 am to 05 pm
NSDL Sh. Sunil Sharma 011-49670046 compliance@ojfin.com 11 am to 05 pm
Research Analyst Sh. Sudhir Kumar Hatwal 011-49670045 compliance@ojfin.com 11 am to 05 pm
MCX/NCDEX Sh. Lokesh Gupta 011-49670052 lokesh.gupta@ojfin.com 3.30pm to 05 pm
CEO All Sh. Arun Gupta 901,911, Mercantile House,15 KG Marg,New Delhi-110001 011-49670064 arun.gupta@ojfin.com 3.30pm to 05 pm