+91-11-49670000

oj@ojfin.com

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Attention Investors "Prevent unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day. Issued in the interest of Investors"
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OJ Financial Services Ltd

- Leading Financial Services Company

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INVESTOR CHARTER FOR STOCK BROKER

S.No.

Investor Charter

1.

Investor Charter & Disclosure of Complaints by Stock Brokers

2.

Publishing of Investor Charter and disclosure of Investor Complaints by Research Analysts on their websites/mobile applications

3.

Publishing Investor Charter and disclosure of Investor Complaints by Depository Participants on their websites

4.

Various Activities of the Stock Broker with Time Line

Looking for first-class Investment Advisory Services?

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Contact Us
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OJ Financial Services Ltd

- Leading Financial Services Company

901, Mercantile House,
K. G. Marg, Delhi – 110001

+91-11- 49670000

+91-11- 23720900

oj@ojfin.com

USEFUL PORTALS

  • AMFI
  • BSE
  • IPO @ BSE
  • IPO @ NSE
  • MCX
  • NCDEX
  • NSE
  • SEBI

COMPLIANCE DOCUMENTS

  • SCORES' PORTAL
  • TERMS & CONDITIONS
  • DISCLAIMER

BASIC DETAILS

Name Exchange/DP SEBI Registration Number Registered Office Address Branch Address (If any) Contact Number Email id
O J Financial Services Ltd
NSE
BSE
NSDL
INZ000217037
INZ000217037
IN-DP-631-2021
901 Mercantile House, KG Marg, New Delhi-110001
Link Inside
Nil
Nil
011-49670000 oj@ojfin.com
OJ Commodities Brokers (P) Ltd
MCX
NCDEX
INZ000055332
INZ000055332
911 Mercantile House, KG Marg, New Delhi-110001
Nil
Nil
011-49670000
011-49670000
oj@ojfin.com / ojfs07728@gmail.com
oj@ojfin.com

Investor Grievence Redressal Mechanism - Escalation Matrix

Details of Exchange/Depository Contact Person Address Contact No. Email Id Working Hours (on Trading Day)
Customer care All Mrs Neelam khanna 901,911, Mercantile House,15 KG Marg,New Delhi-110001 011-49670000 investserve@ojfin.com 11 am to 05 pm
Head of Customercare All Mr Sangam Katiyar 901,911, Mercantile House,15KG Marg,New Delhi-110001 011-49670000 oj@ojfin.com 11 am to 05 pm
Compliance Officer NSE,BSE Sh. Sudhir Kumar Hatwal 901,911, Mercantile House,15 KG Marg,NewDelhi-110001 011-49670045 compliance@ojfin.com 11 am to 05 pm
NSDL Sh. Sunil Sharma 011-49670046 compliance@ojfin.com 11 am to 05 pm
Research Analyst Sh. Sudhir Kumar Hatwal 011-49670045 compliance@ojfin.com 11 am to 05 pm
MCX/NCDEX Sh. Lokesh Gupta 011-49670052 lokesh.gupta@ojfin.com 3.30pm to 05 pm
CEO All Sh. Arun Gupta 901,911, Mercantile House,15 KG Marg,New Delhi-110001 011-49670064 arun.gupta@ojfin.com 3.30pm to 05 pm
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with ODR Portal @ https://smartodr.in/login or with SEBI at https://scores.sebi.gov.in or respective Exchange at
  1. https://www.nseindia.com/complaints/file-a-complaint-online
  2. https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
  3. https://www.mcxindia.com/Investor-Services
  4. https://www.ncdex.com/investor-grievances/complaint-registration-form
  5. https://www.msei.in/investors/introduction
  6. https://www.epass.nsdl.com/complaints/websitecomplaints.aspx
 

Investor can log in to above portals through above mentioned links.

Please quote your Service Ticket/Complaint Ref No. while chasing your complaint at SEBI SCORES/Exchange portal. 

Copyright © 1990-2025 O J Financial Services Ltd

Equity (NSE,BSE,MSE) SEBI Registration No INZ000217037|Commodity SEBI Registration No. INZ000055332|INDIA INX(IFSC), NSE IFSC Limited SEBI Registration No INZ000098434| Exchange Registration Nos : NSE TM Code – 07728, |BSE TM Code: 6546|| MCX TM No: 16485, | NCDEX TM No:00331, | SEBI Registration for DP : IN-DP-631-2021, NSDL- DP ID: IN303778,| SEBI Research Analysts Registration No INH100893674|. Registered Address : OJ Financial Services Ltd(Flat no ,901), OJ Commodities Brokers P Ltd ( Flat no 911 ), at Mercantile House,15 KG Marg, New Delhi-110 001 (India), Phones: 91-11-49670000 Fax: 91-1149670079, Email Id – oj@ojfin.com

Disclaimer: Investment in securities market are subject to market risks, All investments carry risk and due diligence be done

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